Shipping policy

Last updated : July 31, 2025

This Shipping & Delivery Policy is part of our  ("Terms") and should be therefore read alongside our main Terms: https://azophi.co.uk/policies/terms-of-service

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

 

WHAT ARE MY SHIPPING DELIVERY OPTIONS?

We offer shipping at the following rates:

Shipping Method

Shipping Fee

 

Royal Mail Tracked 48®

Delivery aim 48 hours

 

 

£3.95

 

Royal Mail Tracked 24®

Delivery aim 24 hours

 

 

£4.95

 

International Tracked – Europe

Delivery aim from 3-5 days

 

 

£14.95

 

International Tracked – World

Delivery aim from 6-7 days

 

 

£24.95

 

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

 

DO YOU DELIVER INTERNATIONALLY?

We aim to offer worldwide shipping. Free shipping is not valid on international orders.

For information about customs process:

  • Customs & Duties: While we are a UK-based company, we do aim to ship internationally all over the world. Duties and taxes may apply upon delivery. Customers - or recipients - are responsible for paying any import duties, customs, additional taxes or fees as they are not included in the price at checkout. We have no control over when or for how much these fees are charged (it varies by country, city, and package), and we are not able to pay them ahead of time or take care of them on our end.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

 

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders only ship on business days, which are Monday - Friday

Orders cannot be shipped to P.O. boxes

We are unable to offer delivery to British Forces Postal Office addresses

 

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

 

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://azophi.co.uk/policies/refund-policy

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by: